ATTN: SHOCK MASTER RE-SHIPMENT INFO

Submitted by John Bae on Tue, 07/31/2012 - 15:30
Forums: 
Yu-Gi-Oh! Cards

I still haven't received my Shock Master card, what should I do?

If you've already contacted Customer Service and received a reply, you should be all set. The Shock Master re-ships will be going out around the same time as the Slifer the Sky Dragon cards, so refer to the shipping dates above. However, if you haven't contacted Customer Service about your missing Shock Master card yet, please email us at sjalpha@viz.com and we'll make sure that you get Shock Master as soon as possible!

LINK for SLIFER SHIPPING INFO: http://www.sjalpha.com/node/904

Comments

Submitted by SkynetOnline on Tue, 07/31/2012 - 17:09

I still haven't received my shock master. I sent a email and havent gotten a reply.

Submitted by johnnysunami on Tue, 07/31/2012 - 19:09

Hey john so ive already sent about 5 emails since july 1st and i havnt recieved a reply for my missing shockmasters. Hope you can help me out here.

Submitted by JohnTitor on Tue, 07/31/2012 - 20:31

i've emailed the address that you guys sent me on my email and i haven't gotten my Shock Master yet :(

Submitted by John Bae on Wed, 08/01/2012 - 16:48

That's because the reshipment hasn't gone out yet. Please read the article you are commenting on for that information. Expect to receive it in the mail sometime around August 20th or so.

Submitted by zapper4321589 on Tue, 07/31/2012 - 23:31

I haven't recieved my shock master card. That is the main reason why I created an account

Submitted by John Bae on Wed, 08/01/2012 - 10:22

For everyone waiting on SHOCK MASTER, the reshipments will be going out fairly soon. I'll alert our tech guys to check this thread out for possible people they've missed. If you are missing it, please reply and make sure to leave your vizmanga.com account username (if it's different than the one you're using for SJ ALPHA).

Submitted by John Bae on Wed, 08/01/2012 - 10:30

FYI, I just heard back from the tech department. I know many of you are antsy about not getting a response, but they do go through each and every email that comes in. So for those of you who have sent in a request for a SHOCK MASTER because of some mishap, rest assured that your email is being read.

Submitted by Terracon417 on Thu, 08/02/2012 - 15:22

So we'll be getting our Shock Masters along with Slifer. Cool. But do they send any confirmation regarding the fact they read the email?

Submitted by ditto493 on Wed, 08/01/2012 - 11:05

Well that's a good thing to hear. So they should see my emails about my missing Shock Master soon?

Submitted by ditto493 on Wed, 08/01/2012 - 11:38

I figured out how to input my shipping information on the Vizmanga account. That should help solve the issue right? Why wouldn't they just use the address they sent my Print Issues to?

Submitted by EspeonFTW on Wed, 08/01/2012 - 13:40

Yes that should solve everything since the reason you never got it in the first place was because they did not know where to ship the card. When Jump went digital you had to reinput all that info such as the shipping address. There were several posts and emails that told you, you had to put your shipping info into your account for you to receive the card.

Submitted by John Bae on Wed, 08/01/2012 - 16:50

If you didn't have your mailing address, then that was the main reason you didn't get your card (if you qualify for SHOCK MASTER). A reshipment will be made soon, so I'd write in to sjalpha@viz.com, explain your situation, and they'll take care of you.

Submitted by AlexisK on Wed, 08/01/2012 - 11:41

...we want to make sure the card is sent to your current address. People move a lot over a few years, you know?

Submitted by ditto493 on Wed, 08/01/2012 - 11:49

Ok, that makes sense. I'm just glad I got that taken care of. Thanks.

Submitted by AlexisK on Wed, 08/01/2012 - 11:55

...able to read the issues now too? What's your favorite series?

Submitted by ditto493 on Wed, 08/01/2012 - 12:00

Should I be able to read them now?

Submitted by John Bae on Wed, 08/01/2012 - 16:52

I'm a bit confused now. What exactly was your issue?

Submitted by ditto493 on Mon, 08/06/2012 - 15:10

Well the Shock Master issue appearantly was my mailing address not being re-registered after SJ went digital. My other issue however is that I can't access SJ Alpha without being asked to pay $0.99 or $25.99. I had a subscription that was carried over from the printed subscription, so I would expect that I'd be able to access SJA without paying more than the initial subscription fee. Does everyone with a subscription have to pay an extra $0.99 per issue or $25.99 more for the annual membership?

Also how long is the SJ Alpha subscription that was carried over from a printed subscription with more that 6 months remaining?

Submitted by John Bae on Mon, 08/06/2012 - 15:24

Did you write in to sjalpha@viz.com? If not, do it now.

Submitted by ditto493 on Mon, 08/06/2012 - 17:32

I've written to sjalpha@viz.com about both issues. So far I haven't heard back from them, but I'm hoping they will soon.

Submitted by superman1990 on Mon, 08/27/2012 - 20:05

i havent receved any cards after number 30

Submitted by JohnTitor on Tue, 08/28/2012 - 11:53

same thing here bro. I've written an email to sjalpha@viz.com and got a reply already tho.

Submitted by Sittikone on Sat, 09/08/2012 - 17:08

no shock master... ive recieved slifer but no shock master does this mean i dont recieve it?

Submitted by HolyPaladin on Sat, 09/08/2012 - 17:19

when did you subscribe

Submitted by SliferTheCollector on Thu, 09/20/2012 - 10:47

Something just happened today, I received 2 envolopes from Shonen Jump Alpha. The thing is I already received my Slifer the Sky Dragon card. But I opened both, and each envolope contained 2 Number 16: Shock Masters, so I received 4 Shock Masters in total.

The thing is, I never ordered Number 16 Shock Masters. I became a member after the deadline for Shock Master, during May 2012. Does that mean I don't get the other 3 cards I am signed up for? What Gives?

Submitted by John Bae on Thu, 09/20/2012 - 11:39

Definitely a shipping error. Don't worry.

Submitted by HolyPaladin on Thu, 09/20/2012 - 13:48

wow, thats what i call LUCK

Submitted by SliferTheCollector on Thu, 09/20/2012 - 14:54

Luck? To tell you the truth I was hoping for more Slifers.

Submitted by HolyPaladin on Thu, 09/20/2012 - 13:51

maybe i will get one or 4